• You will be required to provide initial video / audio consultations with patients before they may be escalated to one our telemedicine doctors...

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  • You will be responsible for contributing towards a positive patient and clinician experience on telemedicine...

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  • You assess patients’ conditions to determine the type of medical assistance they require...

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  • The ability to lead but also work as part of a team...

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  • Strong listening and communication skills, both written and verbal...

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  • Competent in computer applications...

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  • Have the clinical and administrative capacity to properly discharge the functions of the role...

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  • Outstanding interpersonal skills and a high level of compassion...

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  • Excellent analytical, problem solving and decision-making skills...

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  • Ability to make quick decisions, multitask and handle stress...

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  • Perform ad hoc non-clinical tasks from time to time...

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  • Keep up to date with medical developments, new drugs, treatments and medications...

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  • Provide evidence of continuing medical education...

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  • Participate in training both in the management of the digital interface and in providing the extra safety features associated with digital consultations...

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  • To work collaboratively with the Chief Operating Officer and Medical Director on all aspects of clinical quality...

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  • Case notes should comply with best practice with the addition of extra annotation associated with the safe provision of telemedicine...

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  • Attend and participate in fortnightly clinical meetings and ad hoc as required...

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  • You will be required to work within the scope of service, whilst keeping best practice in mind...

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  • Whilst providing these online consultations, you will be required to follow telemedicine’s clinical guidelines...

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  • Provide excellence in customer service, including addressing patients in a clear and pleasant voice...

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